Delete your account
In the app (fastest)
- Open bubbles and go to Settings.
- Scroll to Delete account and tap it.
- Type delete and confirm.
Everything is deleted straight away.
Without the app
Email privacy@bubbles.software from the email address you signed up with, with the subject Delete my bubbles account. We confirm it's you and delete the account within 30 days (usually much sooner), then email you to confirm.
What is deleted
- Your account, email address, nickname, display name, emoji and bubble colour
- All your messages, in every bubble – even ones that haven't popped yet
- Your 1-to-1 chats and your place in group bubbles (groups left empty pop)
- Your friends, location, join requests and blown bubbles
- Your encryption key on the server; settings and stats on your phone are deleted when you delete from the app
If an account was reported or banned, a short record needed to keep people safe and meet legal duties may be kept for a limited time – see the privacy policy.